COMPLAINTS HANDLING

Our Company pays special attention to any complaints or even comments and suggestions about our offered services, as they assist us in improving ourselves, becoming better and more effective.

 

For any matter you are concerned with and for any complaint you wish to submit regarding the services we provide, you may contact either our Portfolio Managers or our Complaints Handling Department at +357 22021076 from Monday to Friday from 10:00 until 16:00.

 

Otherwise, you can submit your complaint by filling out the Complaint Form and sending it to us in any way from the following:

 

Aristeus Financial Services Ltd.,

Customer Service Department,

Customer Complaints Service,

Acropolis Tower, 1st Floor,

66, Acropoleos Avenue

2012 Nicosia, Cyprus

 

Our Customer Complaints Service will examine your issue carefully and will respond in writing within ten (10) business days.

 

In the case that we need further time to review your complaint and/or suggestions, you will be notified.

 

If you would like more information about our complaints management policy, please contact us using the form below.

 

 

CONTACT US

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Our Address

Acropolis Tower, 1st Floor

66 Acropoleos Avenue

Strovolos

2012 Nicosia

Cyprus

Email: info@aristeus.com.cy

Tel: +357 22021076

Fax: +357 22021072

Find Us Here

© Aristeus Financial Services Ltd | All Rights Reserved

Regulated by The Cyprus Securities and Exchange Commission, License No: 324/17

It has come to our notice that individuals with fraudulent intentions are passing themselves off as representing or being associated with Aristeus Financial Services Ltd, either through sham websites or investment and trading platforms, with the intent to defraud unsuspecting members of the general public.

 

For the avoidance of doubt, Aristeus Financial Services Ltd does not operate any investment or trading platforms, whether online or onsite. Aristeus Financial Services Ltd does not solicit for nor accept money from anyone for investments and does not offer investment products such as Contracts for Difference (CFDs), Cryptocurrencies or Forex.  Aristeus Financial Services Ltd shall not be responsible for, and expressly disclaims all liabilities for, damages of any kind arising out of the use of, reference to, or reliance on any information contained on such sham websites and investment and trading platforms.

Our Company pays special attention to any complaints or even comments and suggestions about our offered services, as they assist us in improving ourselves, becoming better and more effective.

 

For any matter you are concerned with and for any complaint you wish to submit regarding the services we provide, you may contact either our Portfolio Managers or our Complaints Handling Department at +357 22021076 from Monday to Friday from 10:00 until 16:00.

 

Otherwise, you can submit your complaint by filling out the Complaint Form and sending it to us in any way from the following:

 

Aristeus Financial Services Ltd.,

Customer Service Department,

Customer Complaints Service,

Acropolis Tower, 1st Floor,

66, Acropoleos Avenue

2012 Nicosia, Cyprus

 

Our Customer Complaints Service will examine your issue carefully and will respond in writing within ten (10) business days.

 

In the case that we need further time to review your complaint and/or suggestions, you will be notified.

 

If you would like more information about our complaints management policy, please contact us using the form below.